Conditions of use

Full Terms and Conditions

Your use of the NineBot of North America™  and any NineBot of North America mobile application(s), other software, or services (the "Software") indicates your acceptance of the terms and conditions set forth in this agreement (the "Terms and Conditions") in their entirety. If you do not agree with these Terms and Conditions in their entirety, your sole and exclusive remedy is to immediately cease all use of the Site and the Software.

User Agreement

The terms "we", "us", "our" and "Company" refers to NineBot of North America LLC, d/b/a, NineBot of North America™, a Washington based corporation, and "you" or "your" refers to the customer using the NineBot of North America services we provide and / or the employer who has registered you for the services. All transactions you complete through us are subject to the following terms, conditions and notices as they exist at the time the transaction is done. We reserve the right to change these terms, conditions and notices from time to time at our sole discretion, and your continued use of the services  and/or Software following such changes indicates your acceptance of such terms, conditions, and notices. It is your responsibility to check these Terms and Conditions each time you visit the Site to check for revisions. We will notify you of any material changes to the Terms and Conditions via the email address you provide to us when you register with the NineBot of North America service. If you do not accept any revisions you must immediately cease all use of the service and related application and Software.

Limitations on Use of Software

As a condition of your use of our service and our Site, or Software, or any other information or data available from us, you warrant and represent to us that you will not use our Services, Software, information, images or data, for any illegal purpose, or for any purpose that is prohibited by this agreement, and you agree not to: modify, copy, distribute, transmit, publish, display, license, create derivative works from or sell any product, software, information or software obtained from this website. The Site and Software are copyrighted by us. You may not copy or distribute, nor attempt to copy or distribute, the content or features of the Service, Site or Software. You will not, and will not authorize any party to, directly or indirectly, generate automated or fraudulent actions via the Service or Site ("click-fraud"), including without limitation by using a person or automated script or computer program to generate automated bookings. Click-fraud and any other fraudulent actions (human or automated) that impact bookings are strictly prohibited at all times. You agree that you shall not, at any time, use this Site or Software for any illegitimate bookings, reservations  or payments.

Your Warranties to Us

You warrant that you are at least 18 years old and possess the legal authority to enter into this agreement and to use our services or software in accordance with the terms and conditions of this agreement. You agree to be financially responsible for all of your use of our services and software as well as for the use of your name and payment method (e.g., corporate credit card, personal credit card, or other approved method) to pay for services and products purchased using our Services, Software or Site by members of your household, including minors living with you, and if you have administrative roles with your employer for which you create bookings for colleagues, such colleagues. You also warrant that all information supplied by you or members of your company, organization or household in using our Services, Site or Software is true and accurate. You agree to indemnify us for any breaches of the foregoing warranties.

Terms of Service

General

Our Services, Software and Site are provided solely to assist you in purchasing travel-related goods and services and to make legitimate payments and to otherwise transact business with resellers ("Resellers") and other suppliers, and for no other purposes. Separate terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select; you agree to abide by the terms or conditions of purchase imposed by any supplier or Reseller with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the Reseller's or supplier's rules and restrictions regarding availability and use of fares, products, or services. You understand that any violation of any such Reseller's or supplier's conditions of purchase may result in cancellation of your reservation(s) or purchase, in your being denied access to any reservation, in your forfeiting any monies paid for such reservation(s) or purchase, and You hereby authorize us to debit your account (via the method of payment associated with your account) for any costs we incur as a result of such violation. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of your use of our software, and, without limitation, you shall be responsible for all charges, fees, duties, taxes, and assessments arising out of transactions performed by others on your behalf, whether or not such uses were performed with your consent.

Booking, Payment and Documentation Process; Transaction Fee

Once you have made an order using our shopping cart software, you agree that you will pay for the goods and services received using our mobile payment and documentation software. In the unlikely event we cannot provide the goods or service per your request, we'll use commercially reasonable efforts to contact you via the contact information you provided us upon registration with the Site. You agree to submit to NineBot of North America™ the payments you owe, and you hereby authorize NineBot of North America to automatically debit your method of payment on file for the full cost of your travel once you have made an order using the Site or Software and once your ride is dispatched. The full cost of your purchase is the total of: the product cost, taxes, shipping fees and any other charges that you, or a Reseller submit to NineBot of North America.

Call Center Support

If you need to cancel an order, you must do so by calling the (415) 579-2689 Cancellations will be subject to any applicable cancellation fees as set forth herein.

If you are having technical trouble with NineBot of North America™ services, software, our technical support is available to assist you during its standard technical support hours either by email, online chat, or by phone. The technical support call center representatives can assist you in paying for a reservation at the time of call or online reservation. The technical support can also assist you with an order, if you are unable to do so online or through your mobile device.

Links to Third Party Websites

Our website contains links to websites operated by parties other than NineBot of North America™. Those links are provided to you for your reference and convenience only. We do not own, control or review the content of those websites and are not responsible for their content or your use of them. We do not endorse such websites nor their content . It is your sole responsibility to review the terms and conditions that apply to such sites before using them; these Terms and Conditions do not apply to any activities conducted outside this Site or the Software.

By using NineBot of North America™ services and software, you also agree to the Google Maps end-user terms located at www.google.com/maps

Google reserves the right to amend and/or replace End-User Terms and the form and manner of presentation thereof. It is your sole responsibility to review the terms and conditions that apply to the Google Maps site before using it; these Terms and Conditions do not apply to any activities conducted via the Google Maps site.

Electronic Communications

You communicate with NineBot of North America™ electronically whenever you visit our website, use the mobile applications or send emails or text messages to us. You consent to receive communications from NineBot of North America electronically. You agree that all notices, disclosures, agreements and other communications that we provide to you electronically satisfy any legal requirements that communications be in writing.

General

By using this Service, Site, the Software or any other products or services provided by NineBot of North America™ or through us you agree that the internal laws of the state of Washington, without regard to the principles of conflicts of laws, will govern this agreement and any dispute of any kind that arises between you and NineBot of North America or its Resellers. You hereby agree that any dispute arising from or relating to the use of the Services, Software, or the Site, or any payments or other activities done through us may, if not amicably resolved, be resolved only through binding arbitration between you and us under the commercial rules of the American Arbitration Association. This arbitration, which shall be conducted in Seattle, Washington, USA before neutral arbitrators, shall not involve other customers, be combined with separate arbitrations involving other customers, or proceed as any type or form of class action in which the claims of similarly-situated customers are pursued together.  Use of this Service & Site are unauthorized in any jurisdiction that does not give effect to all provisions of this agreement, including, but not limited, to this paragraph. We reserve the right to comply with governmental or law enforcement requests or requirements relating to your use of this Service, Site or information provided to or gathered by NineBot of North America with respect to your use of this Service and Site. If any provision of these Terms and Conditions are determined to be invalid or unenforceable pursuant to applicable law by any court of competent jurisdiction, the other provisions of these Terms and Conditions will remain in full force and effect.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and NineBot of North America™ as a result of these Terms and Conditions or your use of the NineBot of North America Service and Site, Software or any other products or services.

We reserve the right to comply with governmental or law enforcement requests or requirements relating to your use of NineBot of North America™ Service and Software or the Site or any information provided to or gathered by NineBot of North America with respect to your use of NineBot of North America Service, Software, Site or other products or services provided to you by NineBot of North America.

If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect.

These Terms and Conditions constitute the entire agreement between you and NineBot of North America™ with respect to NineBot of North America Service and Software, the Site or any other products or services provided to you by NineBot of North America, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and NineBot of North America with respect to NineBot of North America software or services. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Communications with NineBot of North America™. Any communication or material you transmit to us by email or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and nonproprietary. Except to the extent expressly covered by our Privacy Policy, anything you transmit or post may be used by us for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, you expressly agree that we are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to us without compensation and for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products and services using such information.

Copyright Notice

All contents of the NineBot of North America™ Service, Site, mobile applications, and Software are copyrighted © 2007 NineBot of North America, LLC, 2009 All rights reserved.

Trademark Notice

NineBot of North America's™ designs, logo, and the term "Door to Desk" are trademarks or registered trademarks in the U.S. and/or other countries of NineBot of North America, LLC. Other product and company names mentioned herein may be the trademarks of their respective owners.

Patent Pending

All contents of the NineBot of North America™ Site, mobile applications, and other Software have patents pending.